munshi
Customer story · RFC

How RFC runs its counter, kitchen and books on Munshi

RFC serves karahi, BBQ, burgers and pizza on Main Faisalabad–Lahore Road in Manawala, and has taken 163 orders on a single day.

See RFC's ordering page

rfc.hotel.munshi.app

10,500+

orders taken on Munshi

163

orders on its busiest day

9

staff on attendance and payroll

Sep 2025

running on Munshi since

Before

Orders went through one system, stock lived in a register, and salaries were worked out by hand at the end of the month. Every report meant collecting numbers from three places, and a short cash drawer was found weeks later, if at all.

Switching over

Munshi was built alongside RFC's own counter and kitchen, so every screen was tested in a real rush before it shipped. Staff moved over one area at a time: the counter first, then the kitchen tickets, then purchases and payroll.

Now

Orders, kitchen tickets, purchases, attendance and the day book all run in one place. The drawer is counted every night, supplier balances update themselves, and salaries come out of the attendance the staff already mark.

“We used to find out about a short drawer at the end of the month. Now we count it every night and know exactly where the money went. The menu report shows us which dishes to push and which ones we were only keeping out of habit. Wages come straight from the attendance staff already mark, and I can see in one place what customers owe us and what we owe our suppliers. The work is still the work, but I'm not chasing numbers anymore.”
Haris Saeed, Owner · RFC, Manawala

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